Like any computer, your mobile device is susceptible to occasional software glitches, and that can result in apps on your phone or tablet crashing or closing unexpectedly. While there's no single way to fix that problem, there are a handful of potential solutions you can try. If an app crashes, restarting it will often solve your problem. But if you have an app that repeatedly crashes or closes without warning, restarting the app isn't going to solve the problem because it's likely to crash again.
But don't worry; there's a good chance you can solve your problem with the troubleshooting steps below. Keep in mind, though, there's always a possibility that you installed a buggy app that won't behave on your mobile device — at least not until it's updated by the developer.
If you notice that a particular app crashes often, you should check to see if you are running the latest version. Often, older versions of an app aren't fully compatible with your phone or tablet's latest operating system, or might suffer from glitches that have been eliminated in the latest release.
On iOS, start the App Store and tap your account icon at the top-right corner. Then scroll down and see if the app in question is awaiting an update. If so, tap Update and wait for the update to complete. If you have an Android device, start the Play Store and tap the account icon at the top right. If you see the app, tap Update. If the app is up to date but continues to misbehave, there might be some corrupt data in the app's cache.
If you are using an Android phone or tablet, you can clear the cache with a few taps but keep in mind that you will lose any data the app was storing on the device and you'll need to log in again as if you've never run the app before.
The steps may vary a bit depending upon which version of Android you are running, but here's the general procedure:. Go to the list of apps you might need to tap See all apps and select the problematic app. Tap Clear storage and confirm you want to do this. If you're using an iPhone, there's no way to clear the cache without uninstalling the app , so go ahead and uninstall the app from your iPhone or iPad , and then reinstall it from the App Store and sign back in if needed.
If you've exhausted your options with the app, it's possible the problem is with other software on your device. To test this possibility, restart your phone or tablet turn it off and then back on again. On an Android device, you can generally restart it by pressing and holding the Sleep button on the side until you see a shutdown menu, or pull down the control panel from the top of the screen and find a shutdown command in the control panel.
The process to shut down an iPhone varies based on the model you have. To try fix the problem of crashing apps you can force reboot your iPhone or iPad, which will clear the RAM memory and kill any apps. If you just restart your device, the RAM is written to the disk and when your device restarts it gets loaded into the RAM again. If you launch the app and it crashes immediately, the problem could be down to compatibility issues or the app could have a bug.
If the app does not update automatically then check the App Store for updates. Once the update is complete, open the app and see if the update has stopped the app from crashing. While deleting and reinstalling the app could solve the problem, it does mean that you will also delete any app related data collected since the original install. However, reinstalling the app will also clear the app cache and free up storage space on your device.
As a last resort, you may want to look at installing the latest operating system on your device, if you are currently using an older version, even though the majority of apps are compatible with older versions of iOS. Once the install is complete, your iPhone or iPad will reboot in the latest version of iOS.
Launch the app and see if you have finally solved your app crashing problem. Alternatively, with over 1. Click here to join the free and open Startup Showcase event. VMware teams with Amazon's eero for improved connectivity for remote workers. Zendesk shares plunge on deal to acquire SurveyMonkey parent company Momentive.
I have an android phone and love it. I have gone through all steps suggested. My software is uptodate too. Is there another way to fix this recurring issue. Actually Christina, this consistently works to fix crashing apps in iOS.
Updating apps, quitting apps, and updating iOS works. It works for me and everyone else on a regular basis, maybe you are doing something wrong. Your next option is to go buy a brand new iPhone, maybe that advice will work for you. The Photos app keeps crashing every single time I open it, and this just happened. I have tried all of the steps severally.
Safari also crashes, and sometimes it ghost- types. I have tried all of above points with Instagram — including getting the newest iPhone …. No idea what to do next!? I have one newspaper app Times Union that repeated fetus to home screen only when reading the comics or looking at pictures. I am having the same issue since updating to 9.
Messages crashed when I tried to text a picture. Safari crashes or the keyboard becomes unresponsive. Maps crashed while using for directions.
What a nightmare! I have tried rebooting and issues still continue. It gives me around 5 seconds on the login page then the app closes, even if I manage to login and briefly see my homepage, when the app closes it then logs me out.
I think the problems started when I updated the app. Please help! I have an ipad 2 and ever since I updated to ios 9 every app I have crashes any ideas how to sort this out guys. I have an iPad 2 and suffer the same problem as you do Bill. I accept that my iPad is elderly at 4 tears old but Apple have not persuaded me to upgrade and face the same problem when they decide the next version of the iPad is to be made unusable by a software upgrade.
I have an older iPad too, I kept it usable by avoiding software updates. It would be a paperweight if I updated it to the latest junky iOS versions, I saw it happen with friends and colleagues iPads, no thanks! Yes, really. The secret to prolonging the life of Apple products is to never update the system software, which never speeds things up, never improves performance, never helps apps perform better, but always reduces performance and reduces usability.
I sell my art on my Instagram account and going on 5 days now, as soon as I click on the app it spits me right back off. I have tried all of these tricks multiple times with no avail! Except for the factory set.. I am so beyond frustrated! Try to update the Instagram app. You can also try deleting it and re-downloading it. You also may need to update iOS to the newest version available.
Been having the same problem for o er a week now. As soon as I launch the Instagram app n my ipad it crashes. Heve been resetting the ipad, removing and redownloading the app: nothing works. I have ios 9. Have sent two messages to instagram, no reply. On my iphone 6 the app works perfectly well ios 9. This is driving me crazy! Can anybody help? I need this app to work asap!!! Hi please help a friend of mine we exchange phones he gave me his 4s.
Are your iPhone apps crashing? This article helps you fix your apps if they are crashing on iPhone. I agree. I would have put this one at step 2, right after restarting the App. Rebooting the phone, either by cycling it off then back on, or by a hard restart, can solve a whole range of issues.
Actually in the 3rd tip it mentions specifically to reboot the iPhone or iPad afterwards. If you actually read the article, you would see that. Correct the reboot trick was mentioned as a subset of one of the existing tips, I edited the guide and moved rebooting iOS to the very top of the article since it is quick, easy, and does often work to resolve crashing app issues. Might as well make it obvious! I work Apple Support as a newbie.
Restore can be a pain in the ass. Restart is easy, peasy. I like peasy. Also quitting Apps via the Multitasking screen is a miracle worker. But if you do and you have backed up your phone to iTunes or the iCloud it is no big deal. In an ideal world your iPhone would work like an Etch-a-Sketch. Been there, done that many times. All steps. Harmony by Logitech was just such a POS app. Took them weeks and beaucoup user complaints to update. Sometimes you have to delete the account, hard reboot, then re-add the account.
If you do that, you will lose any mail stored on the Mail app though. I use several mail accounts so it will take time to re build the accounts but worth it if it fixes the crashing.
Closing and reopening works, for a while, but it still frequently crashes. Updated to newest IOS version, assuming this would fix. No good. Totally restored tablet but this did not fix it. For months and months, through several updates. Five days, so far. Safari crashes in iOS are usually resolved by dumping stored data, history, and cookies. You may have a different issue, it may be with settings or cache or something else with the iPhone.
Or, reset the iPhone to factory settings which deletes everything off of it, then add the mail account as new. Does it work then? If so, something was wrong with the prior install. If the email account is with Gmail or Yahoo, there are different email apps specifically for those email services too.
I use Gmail app, it is good. Not Yahoo or Gmail. I may break down and do it anyway. Less severe than a total Reset or Restore. I had this issue and it was a rogue email causing the crash.
I would recommend buying iPhone 6 off contract in that situation, the iPhone 6S is not looking too exciting so I agree might as well get the discounted 6. I deleted and then uploaded Instagram through iTunes while plugged into my computer and it worked. So I did — buy the Android. Love it. Meanwhile, this apple pos is gonna be used as a Spotify player or a boat anchor. I wouldnt bother, IOS has been nothing less than rubbish since V7 they are screwing it up more with every update.
Buy and Android phone next. None of this worked for me. Ended up going through all steps, including having Apple wipe my devices iPad and iPhone , reinstalled iOS, reinstalled Photos app and depopulated all my photos.
I did backup my other data, but decided to check it before restoring. The app still crashes. I can edit half a dozen photos or so, then the app hangs and crashes.
Try again later. I have done the above five steps repeatedly and still my apps crash. Am I being forced to purchase another iPad? May be your app has become obsolete and an update or the latest IOS is not compatible with the app. Name required. Mail will not be published required.
All Rights Reserved. Reproduction without explicit permission is prohibited. Enjoy this tip? Subscribe to our newsletter! Thank you! You have successfully joined our subscriber list. DragonKing says:. November 9, at pm. Allen says:. August 20, at pm. June 28, at pm. Paul says:. Linda Ramos says:. June 27, at am. Name says:. August 25, at pm. Blaze says:. April 8, at am. Jason says:. March 11, at pm. Rosemary French says:.
January 16, at pm. Andrew says:. January 10, at pm. Chris d says:. December 20, at am. KM says:. December 31, at pm. January 25, at am. Martha Taylor says:. November 15, at am. Unknownkid says:. November 28, at am. LeAnne Sowa says:. December 4, at pm. November 11, at pm. Vinay says:. January 27, at am. I know right!!! February 16, at pm. ALW says:. November 5, at am. Renee says:. October 31, at pm.
RR says:. November 1, at pm. September 29, at am. Michelle says:. September 24, at am. Joaquin says:. August 21, at am. August 18, at am. OohSorry says:. November 2, at am. Godwin says:. August 11, at pm. Terry Shultz says:. July 31, at pm. Cheyenne Anderson says:. July 12, at pm. Gabrielle D. July 10, at am. Belinda says:. Kalie says:. Levi says:. June 30, at am. Barbara S says:. June 21, at am. Syaman5 says:. June 18, at am. Leonor says:.
May 16, at pm. Sandy C. May 20, at am. Dorsal fin says:. May 31, at am. Super says:. Among says:. October 7, at am. Steven Heeley says:. May 16, at am. EnderKnightSword says:. May 17, at pm. No name says:. May 10, at am. Michael gubby says:. April 30, at pm. Olivia Autumn says:. May 6, at pm. Helena Grotte says:. Yusuf khan says:. Dave says:. April 28, at pm. April 22, at pm. Iris Felix says:.
0コメント